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Sustainable Product-service Systems for an Office Furniture Manufacturer: How Insights From a Pilot Study can Inform PSS Design

Authors: Filipa Costa, Sharon Prendeville, Katharine Beverley, Giulia Teso, Chris Brooker Published: 2015 Area of Research: Ecodesign Citation: COSTA, F., PRENDEVILLE, S., BEVERLEY, K., TESO, G. & BROOKER, C. 2015. Sustainable Product-service Systems for an Office Furniture Manufacturer: How Insights From a Pilot Study can Inform PSS Design. Procedia CIRP, 30, 66-71.

Abstract:

This paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.

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